📋 Table of Contents
- Terms Used in This Policy
- About Grivon Traders Platform
- About This Policy
- Our Commitment Towards Protecting Personal Information
- What Data Do We Collect or Process About You, and For What Purpose?
- Whom Do We Share Your Data With?
- Where Do We Process Your Data?
- How Long Do We Retain Your Data?
- What Are Your Rights Regarding Your Data With Us?
- How Do We Use Cookies?
- Security of Your Data
- Link to Other Websites
- Communications
- Refund Policy
- Limitation of Liability and Trading Disclaimers
- Derivative Data
- Changes to This Privacy Policy
- Contact Details
1. Terms Used in This Policy
In this Policy:
- "Cookies" mean small files that are placed on your computer, mobile device or any other device by a website, containing, among other information, the details of your browsing history on that website.
- "Personal Data" means any information relating to an identified or identifiable natural person.
- "Policy" means this Privacy Policy.
- "Service" means a service that we provide for a fee or gratis. You are using our Service when you sign up or sign in to get access to any Service provided by us.
- "we", "us", "our", and "Grivon Traders" refer to Grivon Traders.
- "Grivon Traders Platform" means the set of proprietary tools, technology, content, and services that are made available over our website and includes any microsites created therefrom and mobile applications.
- "Website" refers to our website, you are using our website when you are visiting our platform.
- "you" refers to you, as a visitor to the Website, as a user or subscriber of the Services.
2. About Grivon Traders Platform
Grivon Traders Platform facilitates educational content related to financial markets, trading strategies, and market analysis through technology. We provide educational materials, market insights, and trading-related content. Any information, analysis, or content provided through our platform is for educational and informational purposes only and should not be construed as investment advice, recommendations, or solicitation to buy or sell any securities.
3. About This Policy
We understand the importance of data and its privacy. This Policy explains the type of information we collect, how we handle your information and comply with the requirements of applicable privacy laws. Your subscription to our Services whether over the Grivon Traders Platform or over any third-party technology will be covered by the terms of this Privacy Policy.
This Privacy Policy is applicable to any person who visits, inquiries or avails our Services whether using the Grivon Traders Platform or any third-party site where our Services are offered.
4. Our Commitment Towards Protecting Personal Information
Your privacy is important to us. We will use your personal information only in the manner set out in this Policy. We are committed to safeguarding the privacy of our website visitors, clients, prospects, and other third-parties.
Our commitment includes:
- We promise to protect your privacy and treat the information you give us as confidential.
- The information you provide to us will be used by us only for the purpose for which it was sought.
- We will never sell your personal data to anyone.
- Your decision to provide or not to provide any information will be respected without question.
5. What Data Do We Collect or Process About You, and For What Purpose?
We collect information, including personal data, about you to be able to make the Grivon Traders Platform and Services useful to you. Such information may include:
- Your personal identifiable information including demographic and contact details
- Technical information collected by our technology (browser type, IP address, etc.)
- Information voluntarily provided while using our Services
- Security-related information for platform access
- Information you store on our servers
We use your data for:
- Creating and authenticating your account
- Providing educational content and market analysis
- Improving platform experience
- Customer service and support
- Sending newsletters and promotional materials
- Preventing fraud and abuse
6. Whom Do We Share Your Data With?
We only share your personal data on a "need-to-know" basis with third parties. We may share your data with:
- Legal or regulatory authorities when required
- Our employees, officers, and advisors
- Service providers acting on our behalf
- Third parties with your explicit consent
7. Where Do We Process and Store Your Data?
Your data will be processed and stored in India.
8. How Long Do We Retain Your Data?
We retain your personal data only as long as necessary for the purposes outlined in this policy. Different types of data have different retention periods, typically ranging from one day to ten years, depending on the nature of the data and legal requirements.
9. What Are Your Rights Regarding Your Data With Us?
Your principal rights concerning your personal data include:
- Right to access: Confirmation and access to your personal data
- Right to rectification: Correction of inaccurate data
- Right to erasure: Deletion of your personal data in certain circumstances
- Right to restrict processing: Limitation of data processing
- Right to object: Objection to certain types of processing
- Right to data portability: Receiving your data in machine-readable format
11. Security of Your Data
We implement reasonable security practices to protect your information as per applicable laws in India. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
12. Link to Other Websites
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.
13. Communications
By using our platform, you consent to receive communications via phone, SMS, WhatsApp, and email. These may include account alerts, educational content, and promotional materials. You can opt out of promotional messages at any time.
14. Refund Policy
💰 24-Hour Refund Policy
Refund Eligibility: We offer a 24-hour refund policy for all our paid services and educational content subscriptions.
✅ Refund Conditions:
- Refund requests must be made within 24 hours of the original payment
- You must provide a valid payment receipt as proof of purchase
- Refunds are processed only for the original purchaser
- Access to premium content will be revoked upon refund approval
📧 How to Request a Refund:
To request a refund, please send an email to zenithtraders@gmail.com with the following information:
- Subject: "Refund Request - [Your Order ID or Transaction ID]"
- Your payment receipt (screenshot or PDF)
- Reason for refund request
- Your registered email address with Grivon Traders
- Date and time of purchase
⏰ Processing Time:
Refund requests are typically processed within 3-5 business days after approval. The refunded amount will be credited back to your original payment method.
🚫 Non-Refundable Items:
- Downloaded educational materials after 24 hours
- One-on-one consultation sessions that have been conducted
- Custom analysis or reports that have been delivered
15. Limitation of Liability and Trading Disclaimers
🚨 IMPORTANT TRADING AND INVESTMENT DISCLAIMERS:
NO INVESTMENT ADVICE:
Grivon Traders is not a SEBI-registered research analyst, investment advisor, or financial planner. We do not provide investment advice, recommendations, or portfolio management services. All content on our platform is for educational and informational purposes only.
NO LIABILITY FOR LOSSES:
We are not responsible for any financial losses, trading losses, investment losses, or any other monetary losses that may occur as a result of:
- Using our platform or services
- Acting upon any information, analysis, or content provided by us
- Following any trading strategies, tips, or insights shared on our platform
- Any technical issues, system failures, or interruptions in our services
YOUR RESPONSIBILITY:
All trading and investment decisions are solely your responsibility. You should:
- Conduct your own research and due diligence
- Consult with qualified financial advisors before making investment decisions
- Only trade with money you can afford to lose
- Understand the risks involved in trading and investing
MARKET RISKS:
Trading and investing in financial markets involve substantial risk of loss. Past performance is not indicative of future results. Market conditions can change rapidly, and losses can exceed initial investments.
16. Derivative Data
We may generate anonymous statistical information from platform data. Such derived data will not identify you personally and becomes our exclusive property for legitimate business purposes.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last modified" date. We encourage you to review this policy regularly.
18. Contact Details
📞 Get in Touch
This Website is owned and operated by Grivon Traders.
Email:zenithtraders@gmail.com
Website: Through our website contact form
Refund Requests: zenithtraders@gmail.com
For 24-Hour Refunds:
Send your payment receipt to zenithtraders@gmail.com
🔴 FINAL REMINDER
GRIVON TRADERS IS NOT A SEBI-REGISTERED ENTITY. ALL CONTENT IS FOR EDUCATIONAL PURPOSES ONLY. WE ARE NOT RESPONSIBLE FOR ANY TRADING OR INVESTMENT LOSSES.